- Booking and Reservations:
- All reservations must be made through our official website or by contacting our reservations desk directly.
- Online payment booking is currently not available. Payments can be made upon arrival at the hotel.
- Payment:
- Payments for the entire stay, including taxes and fees, are required upon check-in.
- Valid photo identification and a credit card matching the guest's name are required at check-in.
- Cancellation and No-Show:
- Cancellation policies vary depending on the rate and room type booked.
- Failure to cancel a reservation within the specified time may result in charges equivalent to one night's stay.
- Child Policy:
- Children under the age of [10 years] may stay free in existing bedding.
- Additional bedding, if required, may be subject to extra charges.
- Smoking and Damage:
- Saz Hotel Islamabad is a non-smoking property. Smoking in designated non-smoking areas may result in additional charges.
- Guests are responsible for any damage caused to hotel property during their stay.
- Pets:
- Pets are not allowed unless prior arrangements have been made with the hotel. Additional fees and restrictions may apply.
- Privacy and Security:
- The hotel respects the privacy of its guests. However, security measures, including CCTV, are in place for the safety of all guests and staff.
- Amenities and Services:
- Some amenities and services may be subject to availability and may incur additional charges.
- Force Majeure:
- Saz Hotel Islamabad is not liable for failure to perform its obligations resulting from acts of nature, government actions, or other circumstances beyond its control.