Terms & Conditions

  1. Booking and Reservations:
    • All reservations must be made through our official website or by contacting our reservations desk directly.
    • Online payment booking is currently not available. Payments can be made upon arrival at the hotel.
  2. Payment:
    • Payments for the entire stay, including taxes and fees, are required upon check-in.
    • Valid photo identification and a credit card matching the guest's name are required at check-in.
  3. Cancellation and No-Show:
    • Cancellation policies vary depending on the rate and room type booked.
    • Failure to cancel a reservation within the specified time may result in charges equivalent to one night's stay.
  4. Child Policy:
    • Children under the age of [10 years] may stay free in existing bedding.
    • Additional bedding, if required, may be subject to extra charges.
  5. Smoking and Damage:
    • Saz Hotel Islamabad is a non-smoking property. Smoking in designated non-smoking areas may result in additional charges.
    • Guests are responsible for any damage caused to hotel property during their stay.
  6. Pets:
    • Pets are not allowed unless prior arrangements have been made with the hotel. Additional fees and restrictions may apply.
  7. Privacy and Security:
    • The hotel respects the privacy of its guests. However, security measures, including CCTV, are in place for the safety of all guests and staff.
  8. Amenities and Services:
    • Some amenities and services may be subject to availability and may incur additional charges.
  9. Force Majeure:
    • Saz Hotel Islamabad is not liable for failure to perform its obligations resulting from acts of nature, government actions, or other circumstances beyond its control.